Privacy Policy

Effective Date: May 12, 2026

This Privacy Policy describes how The Return Path™ (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website at thereturnpath.org (the “Site”) and interact with our services. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.

Personal Information Provided by You: The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:

Contact Data: First name, last name, email address.
Communication Data: Information you provide when you contact us through our contact form or directly via email, including the content of your messages and any attachments.
Payment Data: While we do not directly store your full payment card details, we process payments through third-party providers (PayPal, Stripe). We may receive limited information about your transaction, suchs as the date and amount of the transaction, and the type of payment method used. For direct bank transfers, we will receive your bank details necessary to process the payment.

Information Collected Automatically: When you visit, use, or navigate the Site, we may collect certain information automatically. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

Log and Usage Data: Log data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Site and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity
on the Site (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take).
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (which would be a separate document, but the principles are covered here). For
example, we assume the use of Google Analytics to understand how users engage with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can learn more about Google Analytics and opt-out by visiting the Google Analytics Opt-out Browser Add-on.

2. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

To provide and manage our services: This includes providing you with information about our services, facilitating your participation in coaching sessions, workshops, and other offerings.
To send you marketing and promotional communications: If you opt-in to our mailing list (via Kit), we will send you emails about new products, services, or updates. You can opt-out of our marketing emails at any time.
To respond to your inquiries: We use your contact and communication data to respond to your questions and requests.
To process payments: We use payment information to process transactions for our services.
For internal business purposes: Such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Site, products, services, marketing, and your experience.
To monitor Site usage: We may use automatically collected information (including via Google Analytics) to understand how our Site is used, to improve user experience, and to optimize our marketing efforts.

3. Disclosure of Your Information

We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

Email Marketing Services: Kit (for sending newsletters and managing subscriber lists).
Payment Processors: PayPal, Stripe (for secure payment processing).
Analytics Providers: Google Analytics (to monitor and analyse web traffic).
Other Service Providers: As necessary to provide our services (e.g.,
scheduling tools, video conferencing platforms).

We may also disclose your personal information where legally required to do so in
order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

4. Your Privacy Rights

In some regions (like the European Economic Area and the UK), you have certain rights under applicable data protection laws. These may include the right to:

Request access to and obtain a copy of your personal information.
Request rectification or erasure of your personal information.
Object to the processing of your personal information.
Request restriction of the processing of your personal information.
Request data portability.
Withdraw your consent at any time where we are relying on your consent to process your personal information.
Complain to a data protection supervisory authority.

To exercise any of these rights, please contact us using the details provided below.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this policy, you may contact us at:

info@yvonnebltd.com

YvonneB Limited, C/O: BPB Accountancy Limited, Room 5, Paulton House, Old Mills, Paulton, Bristol, BS39 7SX